FAQ

Frequently Asked Questions

General Conference Information

For information about Live! 360, please visit the What is Live! 360 page.

Who is Live! 360 for?
Live! 360 is for developers, application developers, software architects, designers, database administrators, IT professionals, administrators, business users, and consultants who will benefit from the most up-to-date and comprehensive training and knowledge-sharing available.

When is Live! 360 Orlando?
Live! 360 Orlando takes place November 13-18, 2022.

Where is Live! 360 Orlando?
Live! 360 Orlando will be held at the Loews Royal Pacific Resort in Orlando, Florida. For more information about the conference location, please visit the Live! 360 Orlando Travel Page.

What's covered in the conference fee?
Your Live! 360 Orlando conference registration (6-Day, 5-Day, 4-Day, 3-Day, Workshop Pass, or Hands-On Lab Pass) grants you access to all sessions, meals, exhibits, events and activities on the days your package covers at the five co-located Live! 360 events:

  • Visual Studio Live!
  • SQL Server Live!
  • TechMentor
  • Artificial Intelligence Live!
  • Cloud & Containers Live!

Who can attend?
The conference is open to the public.

What meals are included with registration?
For all paid Live! 360 attendees, morning coffee and pastries and lunch are provided on all days they attend sessions or workshops at the conference.

Will I be able to request special meals (i.e. kosher, vegetarian, gluten free)?
Yes, you will be prompted for special meal requirements during the registration process.

How can I request assistance with special needs (i.e. hearing impaired)?
You will be prompted to tell us about your special needs during registration. We will make every effort to accommodate your request.

Where can I find information about Sponsorship Opportunities?
If you are interested in exhibit or sponsorship opportunities at Live! 360 Orlando, please contact Brent Sutton, 415.518.1962, bsutton@converge360.com.

Can I bring a guest or companion to conference sessions and meals?
Only paid attendees are allowed in conference sessions and meals. Thank you for your understanding.

Travel/Transportation

Airport Transportation
The Loews Royal Pacific Resort at Universal Orlando does not provide airport transportation, but there are several options:

Mears Transportation
800.759.5219

Mears provides convenient and affordable transportation between the Orlando International Airport and the Loews Royal Pacific Resort. One way fares start at $18. This is a shuttle service that will have other stops along the way.

Mears can also assist with sedan reservations or advance taxi reservations.

Taxi
One way fares from Orlando International Airport (MCO) average $45-$50

Directions to the Loews Royal Pacific Resort at Universal Orlando:
Located in Universal Studios Florida, the Loews Royal Pacific Resort is only 15 - 20 minutes from Orlando International Airport.

From Turnpike (North and South):

  • Take Exit 259 (I-4 interchange) onto I-4 West (Tampa)
  • Take Exit 74B (Universal Studios) and get in the right lane
  • At traffic light, turn right onto Hollywood Way.
  • Loews Royal Pacific Resort entrance is second entrance on the right

From Downtown Orlando (I-4 West):

  • Take I-4 West to Exit 74B (Universal Studios) and get in the right lane
  • At traffic light, turn right onto Hollywood Way
  • Loews Royal Pacific Resort entrance is second on the right

From Tampa (I-4 East):

  • Take I-4 East towards downtown Orlando.
  • Take Exit 75A (Universal Studios) and get in the left lane
  • At traffic light, turn left on Universal Blvd.
  • Turn left at next traffic light (Hollywood Way)
  • Loews Royal Pacific Resort entrance is 1/3 mile on your left

From Orlando International Airport:

  • Take the North exit out the airport onto Beachline Expressway (SR528) West (International Drive, Convention Center)
  • Continue on Beachline and take I-4 East
  • Take Exit 75A (Universal Studios) and get in the left lane
  • At the end of the exit ramp, turn left onto Universal Blvd.
  • At the second traffic light, turn left (Hollywood Way)
  • Loews Royal Pacific Resort entrance is 1/3 mile on your left

*SR528 is a toll road.

From I-95 South:

  • Take I-95 South to Exit 260B (I-4 West towards Orlando)
  • Take I-4 West to Exit 74B (Universal Studios) and get in the right lane
  • At the traffic light, turn right onto Hollywood Way
  • Loews Royal Pacific resort entrance is second on the right

From I-95 North:

  • Take I-95 North to Exit 205 (SR528 - Beachline Expressway) heading West
  • Continue on Beachline and take I-4 East
  • Take Exit 75A (Universal Studios) and get in the left lane
  • Turn left on Universal Blvd.
  • Turn left at second traffic light (Hollywood Way)
  • Loews Royal Pacific Resort entrance is 1/3 mile on your left

*SR528 is a toll road.

Parking
Loews Royal Pacific Resort Self or valet parking for Live! 360 attendees:

  • Self-parking is $15.00* per day
  • Valet parking is $23.00* per day

* Rates shown are discounted for Live! 360 attendees and subject to change without prior notice.

Networking

Will there be opportunities for small group discussions?
We have scheduled an evening event and other networking opportunities allowing you to learn and share in smaller group settings. We also encourage attendees to network during meals and breaks.

How can I network with peers who have similar interests?
Connect with other Live! 360 attendees at:

Registration

Do you accept Purchase Orders?
If you would like to use a Purchase Order you may do so when registering online. If you have any questions about using a purchase order, please contact our Conference Registrar at 949.296.9840. All payment must be received on or before Friday, October 21 or the registration will be canceled.

Where may I obtain your federal tax ID information for my accounting department?
Please contact our Conference Registrar Sara Ross at sross@converge360.com and they will fax or mail a completed W9 form to you. Live! 360 Federal Tax I.D. Number is 20-4583700.

Where can I access my registration receipt?
You will receive a link to a receipt with your confirmation email. The registration receipt link in your confirmation email is dynamic and will update automatically to reflect any payments or anything added to your conference registration.

How may I make changes to my registration?
You may request changes to your registration by writing to sross@converge360.com, or by calling 949.296.9840.

What if I need to cancel my registration?
All requests for cancellation must be sent in writing to sross@converge360.com in the registration office. Requests must be received by the cancellation deadline of October 21, 2022 to qualify for a refund. A cancellation-processing fee of $250 will be charged for each cancellation request. No refunds will be given after October 21, 2022.

If I cancel my conference registration will my hotel room cancelled as well?
No, these are handled separately. Please contact your hotel directly to cancel your room reservation.

If you added the Live! 360 Hotel Package to your registration and need to cancel your conference registration, Live! 360 will also cancel your hotel reservation at the Loews Royal Pacific Resort hotel. If you cancel after the cancellation deadline of October 21, 2022, certain hotel cancellation fees may apply.

May I send someone in my place if I cannot attend?
Yes, you may transfer your registration to another person at any time prior to the start of the conference, November 13, 2022. Requests must be made in writing and may be emailed to sross@converge360.com, or bring the request with you onsite.

Will I receive confirmation of my registration?
Yes, if you include your email address you will receive an email acknowledgement of your registration being received in the conference database.

Do you offer any education discounts?
We offer full-time college students and faculty from accredited universities a discount off of the full priced conference registration fees. To receive this discount, please contact our Conference Registrar at sross@converge360.com or 949.296.9840. Subject to Live! 360 verification.

Do you offer government or nonprofit discounts?
Employees of a national/federal, state, provincial, or local government entity, including public higher education institutions employees with a valid government photo ID or .mil / .gov email address, or employees of a nonprofit organization with 501(c) status are eligible for a discount off of the full priced conference registration fees. To receive this discount, please contact our Conference Registrar at sross@converge360.com or 949.296.9840. Subject to Live! 360 verification.

COVID Health and Safety Protocols

Will Live! 360 have any COVID Health and Safety Protocols in place?
Live! 360 is working closely with the Loews Royal Pacific Resort to provide a safe and healthy experience for all. Enhanced measures "may" be implemented following the guidance of the Centers for Disease Control and Prevention (CDC).

Everyone attending the event must agree to the Live! 360 COVID-19 Health Protocols during the registration process with the understanding that Live! 360 "may" require all attendees to pass a COVID Antigen Rapid Nasal test and wear a mask at the event.

Additionally, Live! 360 recommends all attendees, exhibitors, and staff comply with travel guidelines issued by the CDC when traveling to Orlando, FL.

Additional COVID information and protocols will be posted on the event website closer to the event. For questions, please contact the conference registrar at sross@converge360.com or 949.296.9840.