Search is no longer simply about "Search." While Information Overload is the current reality, and everyone talks about Big Data and Internet of Things (IoT), findability gets more and more critical. The "old school" Search Center experience is outdated. You need something better, something more, something that is more efficient, more user friendly and more helpful.
Recognizing these challenges is the first step of a long journey. In this session, you'll learn proven steps toward being successful with Search, as well as common mistakes which you can avoid if you're well prepared.
You will learn:
- How to consider the "Five C's:" Culture, Content, Challenges, Capabilities and Confines of the Organization
- About the planning and preparation process: steps and best practices
- About implementation best practices and real world examples