Level: Intermediate to Advanced

Sami Laiho

MVP, MCITP, MCT

Senior Technical Fellow

Adminize

Did you know the biggest mistakes in troubleshooting Windows happen when using the Administrator account and troubleshooting processes? Do you know how process priorities relate to IRQ Levels and how IRQL's relate to actual hardware IRQ-values? How does Windows use locking to allow for multi-processing on multiple processors? Have you ever wondered what Mutexes or Semaphores in Process Explorer really mean? When faced with an unknown problem to solve, it's easier to see what's wrong when you know what's not. Every troubleshooter benefits from knowing how Windows is actually built!

You will learn:

• How Windows actually works in cooperation with the hardware
• How to become a better troubleshooter
• How an OS should work to spot malware and troubleshoot relevant issues