TMW07 Automated Troubleshooting Techniques in Enterprise Domains


2:00pm - 3:15pm

Level: Intermediate to Advanced

Petri Paavola

Yodamiitti Oy

Troubleshooting is something you usually do manually. With automated tools though, you could help gather data to get more information to analyze. What if you could even outsource data gathering to the helpdesk, so you don't have any delays when customers call the helpdesk? This session covers ways to gather Sysinternals Process Monitor traces remotely, network traces remotely and powershell scripts and commands. This session will also introduce other tools and techniques used in real life (for example Windows Performance Toolkit).

You will learn:

  • How to make traces from remote computers with Sysinternals Process Monitor and network traces, and with Windows Performance Toolkit
  • How to use powershell to gather data from computer
  • Basic analysis and quick tips to get started