TMT04 DirectAccess Troubleshooting Deep Dive


11:00am - 12:15pm

Level: Advanced

Richard Hicks

Microsoft Cloud and Datacenter MVP

Founder and Principal Consultant

Richard M Hicks Consulting

DirectAccess is a thing of beauty when it works correctly. Once installed and configured, it often requires little ongoing maintenance. However, when it doesn't work, DirectAccess can be the bane of your existence. DirectAccess relies on numerous Windows platform technologies including Active Directory, IPsec, IPv6, digital certificates, and more. When a DirectAccess client is unable to connect, it can be a challenge to determine where the problem lies. Come to this session, and you'll learn valuable troubleshooting strategies and lessons learned from deploying DirectAccess and troubleshooting client connectivity issues for some of the largest organizations in the world. You'll hear valuable background information and essential guidance that is sure to streamline your troubleshooting efforts and reduce the time it takes to restore connectivity.

You will learn:

  • To Identify and remediate common causes of DirectAccess client connectivity failure
  • How to collect and evaluate diagnostic log data
  • How to avoid common pitfalls that lead to outages