Developing New Experiences

VSW11 Getting Started with Conversational AI is Easier than You Think

11/16/2022

2:00pm - 3:15pm

Level: Introductory to Intermediate

Michael Crump

Senior Developer Advocate

Vonage

When you use a chatbot or virtual agent on a website, for example, you are using Conversational artificial intelligence (AI) technology. They typically use machine learning or natural language processing in order to imitate human interactions so that your customer feels at ease when communicating with them. In this session, I will walk you through practical use cases of where they might fit into your app, and we'll take a look at building one through a drag-and-drop interface with Microsoft's Power Virtual Agent as well as Vonage's AI Studio. By the end of this session, you'll have what you need to need in order to make an informed decision on how best your company can implement Conversational AI technology.