General

What are the Conference dates and location?
Live! 360 will take place November 15-20, 2020

Loews Royal Pacific Resort at Universal Orlando
6300 Hollywood Way
Orlando, Florida, 32819
Phone: 866.360.7395

How can I reserve hotel accommodations?
Make your Loews Royal Pacific Resort hotel reservation online, or by calling Reservations at 866.360.7395 and ask for the Live! 360 Room Block.

Special attendee / exhibitor room rate: $169.00 per night

Book by: October 26, 2020

Who do I contact for what?

Exhibit / Sponsor Sales:
Navid Davani, Director of Sales, [email protected],  (949) 265-1512

Exhibit questions (shipping, booth staff, expo manual, ordering contractor services, etc.)
Sara Ross, Director, Event Operations, [email protected], (972) 304-5380

Sponsorship deliverables (bag inserts, speaking opps, focus groups, event directory, etc.):
Danielle Potts, Sr. Event Manager, [email protected], (925) 207-0468

Conference Director:
Brent Sutton, Conference Director, [email protected], (415) 518-1962

Expo Hall

When is booth setup scheduled?
Monday, November 16, 2020   11:00 AM – 5:00 PM

What are the expo hall hours?
Tuesday, November 17, 2020:
10:30 AM - 11:00 AM Networking Break / Expo Time
12:00 PM - 1:30 PM Lunch Break / Expo Time
2:20 PM - 2:45 PM Networking Break / Expo Time
5:30 PM - 7:30 PM Exhibitor Reception

Wednesday, November 18, 2020:
10:45 AM - 11:30 AM Networking Break / Expo Time
12:30 PM - 2:00 PM Lunch Break / Expo Time
3:15 PM - 4:00 PM Expo Raffle (Raffle at 3:30 PM)

When is booth breakdown scheduled?
Wednesday, November 18, 2020         4:00 PM – 6:00 PM

Outside carriers must be checked in by 6:00 PM on Wednesday, November 19, 2019.

What is included with my full size (10X10) booth space?

• Each 10' x 10' pipe and drape booth includes the following standard equipment:
• 8' High Backwall – Color(s): Black
• 3' High Siderails – Color: Black
• 6' L x 30" H  skirted table – Black
• Two Side Chairs
• Wastebasket
• Booth ID Sign

*Please note: The ballroom will be carpeted in a multi-colored pattern.

Shipment Information and Deadlines

Where and when do I ship my booth?
All shipments must arrive at the warehouse by Monday, November 2 by 3:30 PM

Shipping Address:
Advance shipping begins Monday, October 5, 2020 at 8:00 AM and ends on Monday, November 2, 2020 at 3:30PM.

Advance shipping address:
Teamwork Event Specialists
C/O – Live! 360
7500 Exchange Drive
Orlando, FL 32809
Contact: Exhibitor Services
Phone: (407) 438-7480

Direct Shipping will begin Monday, November 12 from 9:00 AM – 4:00 PM

Any shipments outside of this time will be refused and returned to sender.

Direct shipping address:
Loews Royal Pacific Resort
(Exhibitor Name & Exhibitor Booth #)
Attn: Teamwork – Pacifica Ballroom 7
6300 Hollywood Way
Orlando, FL 32819

Bag Inserts - please be sure to clearly mark "bag insert" on the package and ship separately from booth materials and boxes.

*shipping/receiving fees apply - please refer to Exhibitor Manual for pricing

Where do I ship my Bag insert?
If you purchased a bag insert as part of your package, please send a sample of the insert to Danielle Potts at [email protected] to be approved prior to production.

Please contact Sara Ross for directions on where to ship your bag insert.  Sara can be reached at [email protected] or (972) 304-5380.

Conference Registration and Passes

How many complimentary conference passes are included with our package?

• Exhibit Package Booth receives one (1) complimentary 5-day conference pass.
• Silver Sponsor Packages receive two (1) complimentary 5-day conference pass.
• Gold Sponsor Packages receive two (2) complimentary 5-day conference passes.
• Platinum and Elite Sponsor Packages receive three (3) complimentary 5-day conference passes.

How many Booth Staff passes are included with our package?
Each booth package will receive three (3) exhibit hall booth staff passes. (Up to three (3) additional exhibit hall booth staff passes are available for $25 each.

What is the deadline for registering staff and complimentary pass attendees?
The registration deadline is October 30, 2020

How do I register booth staff and complimentary conference pass attendees?
To register booth staff click here and select the exhibitor option.

To register complimentary full conference attendees as outlined in your contract, please email the following details to Sara Ross at [email protected], or call her at (972) 304-5380:

Attendee Name:
Title:
Company:
Email:
Phone:

Are booth staff able to go to sessions?
Booth staff will receive expo hall passes which only allow them into the expo area.

Is Lunch provided to booth staff?
Yes, lunch will be provided to booth staff on Tuesday and Wednesday ~30 minutes prior to the start of the lunch break.

Contractor Services

How do I sign up for conference services like electricity, internet, etc.?
Internet
Wireless internet is included at no charge. A wired connection can be ordered for a fee.  Order form and pricing is in the exhibitor manual.

Electricity
Electricity can be ordered for a fee.  Order form and pricing is in the exhibitor manual.

Orders for electricity must be placed by October 30, 2020

How do I order a Lead Retrieval Unit?
You can add a lead retrieval device for $250 per unit when you register your booth staff.

We look forward to a great conference. If you require additional information or assistance, please contact Sara Ross at [email protected] or (972) 304-5380.

See you in Orlando!
-- The Live! 360 Event Team