Bots

    Chat bots are a new UI that your customers are ready to use. Just as building a Windows UI is different from building a Web UI, building good chat bots requires thought and planning. You then have vendors providing frameworks to make it easy to build and host your bots whether their focused-on commerce, the Enterprise, IoT, or just information. In this track you’ll find sessions on Azure Bots and Teams, conversational experiences and AI in the contact center.